A Division of
Crystal Gem Services
Providing Expert Guidance & Training
Our Services
WE SPECIALIZE IN
*Customer service training
*Employee Management Training
*Effective Management Skill
*Hiring the right Employees
*Business Consultation
CUSTOMER SERVICE TRAINING
We train employees in the importance of having the right attitude. How to greet/approach a customer. How to engage a customer. How to create an effective relationship with the customer. How to use up selling as a tool to benefit the customer. Effective communication skills.
EMPLOYEE MANAGEMENT TRAINING
We train management in effective communication. How to interact with employees and be able to get the best out of them. How to delegate tasks effectively and efficiently. How to motivate employees to work. How to hire the right employees for the job and How to maintain employee retention and lower employee turnover.
“When I needed advice, Caribbean Customer Service Training and Business Consultant was there to guide me through every step of the decision-making process. With their help, we managed to get back on track in no time.”
SKYLER ADELSON
“You helped us expand our brand to a level we never thought possible. Thank you, Caribbean Customer Service Training and Business Consultant, for believing in us and pushing us forward. We really couldn’t have done it without you.”
QUINN DAVIS
“I’m so happy I chose to work with Caribbean Customer Service Training and Business Consultant. From the initial consultation all the way through the project’s conclusion, the service I received was impeccable and the end result really brought my vision to life.”
JESSIE BROWN
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